Forensic Integrity

It is the start of 2016 so I predict ever increasing scrutiny of supply chains to ensure that social and environmental values are not compromised in the supply of products and services to consumers, wherever they are and wherever stuff originates.

Starting with the luxury brands, as always, there is a growing demand for complete transparency. We are going to see more labels asking for trust and we are going to see more activist shooting down the tall poppies.

Several years ago we started Laneve, working with a few trusted partners to provide wool carpets and textiles from managed and transparent value chains. At the time we thought transparency was key, but really transparency is just a tool that proves integrity.

As we move beyond a few partners wanting to build trusted brands to a world that must have trust, thanks Volkswagen for making this point loud and clear, we now need to move beyond paper trails and use science to back up claims on origin, provenance and therfor integrity.

Wools of New Zealand have partnered with Oritain to scientifically verify that the products made from our wool have not been tampered with or dumbed down.

This video says it best..

Oritain with Wools of NZ – Fine Cut (1) from Mathew Bartlerr on Vimeo.

Travel New Zealand - Sheep Farm

Flock of sheep, New Zealand.

Homify

I have just recently discovered homify, an on-line image gallery which is free to browse and free to upload interiors images to, providing the quality is good.

“Andrew” called our office to say he had spotted our Laneve Style Gallery and thought our images were great, would be consider uploading them to homify.   Once we moved past the fact that Andrew was Australian we thought OK so we did..

It’s on the other side of this button..

150x32_green

We love being able to promote brilliant, quality carpets made from wool that we produced.

Screenshot from WNZ's homily page

Screenshot from WNZ’s homify page

The Case for Sustainability.

The business case for sustainability has been won, but somebody forgot to tell the generals and the troops.

Sustainability is not just about being green,  it is the difference between success and failure.

There are people with their eyes and ears open and their mouths shut. People who stopped trying to be alpha male and who started listening.  These people have figured out where the market is going.   The market, all markets are driven by consumer sentiment and by legislation.

The trend for ethics, responsibility, trust and perceived value is one way. It is only getting stronger and we are never going back to rubbish products made who knows where using who knows what by who knows who.

If you cannot see the future, if predicting trend and shaping the future is a mystery to you, then well, you stumbled into the wrong blog.

In the future we only buy from brands we trust, manufacturers compete on quality, ethics, transparency and price. Price is driven through efficiency not through cutting corners.

The race to the bottom that killed western textile mills is in the past. In the future we are not just clever, we are wise.   The mills are coming back, but they will never be the same, they will be awesome, efficient, quality organisations with highly motivated and educated teams.

 The future is now. Tell your boss, your CEO and your Chairman, your customer is already there.

New Zealand wool factory

Wool growing in New Zealand

 

Wool Reputable

“Integrity trust and transparency are the core values that create long lasting partnerships.” That’s part of a tweet paying tribute to our very valuable relationship we have with the Society of British International Design or SBID.

It was a reply to a quote by Prince William “One thing that I think we all value about New Zealand is the integrity of its institutions”

You cannot under-value integrity, and it is getting more valuable. The interior designers that we are working with are curious about where things come from and who made them. The story of the product is almost as important as form and function.

Trust comes from acting with integrity, consistently over time.   Once word gets out you have a reputation and that leads to new business opportunities.

Earn your reputation by being reputable; build a product with a real story.

Radiant Orchid, Mauve and Permission to Innovate.

The market knows best except when it doesn’t.

It’s a nice safe strategy to be market-led.  Deliver your customers what will solve their problems and make their experience better.  But what if the market doesn’t know what is good for it.  What if the market makes beige and never experiments with Radiant Orchid (Pantone colour of the year 2014)?

What if the market thinks natural = sustainable and never tries to get better, smarter and more efficient?

perkins mauve

Perkins Original Synthetic Mauve

Yesterday I was lucky enough to see the very 1st synthetic dye ever produced, kept behind glass at Leeds University.  When William Perkins invented this he wasn’t following market signals, he wasn’t even trying to invent synthetic dyes. He was trying to create a cure for malaria!  But it turned out the market was tired of beige natural dyed potato coloured clothing.  A textile and chemistry revolution took off and the rest is history.

Funny enough the 1st synthetic dye was actually mauve or as Pantone call it Radiant Orchid.

We must listen to the market and be guided by its trends and the opportunities it demands.   We have to look far ahead of what the current market can tell us and build new innovations that will create new product categories and new industries.

Good market research and understanding your customer’s future needs gives you the intuition to innovate.    Permission is not required just get on with it.

radiant orchid

Pantone Colour of the year. “radiant orchid”

Best Domotex Ever

Wools of New Zealand just experienced an amazing Domotex in Hannover, the most successful ever.  Maybe we are doing something right?

As the world moves swiftly from mindless (consumerism) to mindful, regarding what people buy, how we travel and especially what materials we live with, ethics, trust and quality, become critical parts of any product offering.  Organisations that embrace Sustainability and “doing the right thing” will be the ones that survive.

We embraced sustainability over five years ago and developed the Laneve brand to certify wool products that scream integrity.  By ignoring the stalwarts and sticking to our belief we have gradually moved into a position as the leaders in our small industry.

Suddenly we are the “go to” people for building integrity and quality into natural products.  All of a sudden we are inundated with enquiries from brands and organizations that want to secure their own future by partnering with the farmers.

It’s the same story we hear from our friends in the coffee sector.  Existing in the future requires a robust and enduring connection with the people that grow your materials and with the value chain.

It is why we had such a great trade show in Domotex Hannover.

It seems suddenly the market demands, secure supply, stable pricing, full transparency and corporate social responsibility built in.   We have all this stuff as well as slick and on-trend marketing and design..

A few images of our Domotex stand follow..

Martinelli at Domotex

The Martinelli space looked really sharp (as always)

Domotex stand WNZ

The Wools of New Zealand stand at Domotex

IMG_2451

Looking through the Flock space into the Wool centre

The Finishing Touch

The Finishing touch is how one of our customers recently described the rugs they manufacture.  They describe what they do as part of the experience a customer has not just of their beautiful New Zealand Wool rugs, but also of the total experience of the interior.

This focus on the customer experience is exactly in-tune with how we need to position our lovely New Zealand wool.

We don’t breed sheep, or shear wool, or spin yarn, tuft carpet or weave fabric.

If we want to be successful we have to think not as part of a process but as part of what it means to the end user to own our wool.

Our job is to deliver the ultimate experience with wool.  The feeling of walking bare foot on your soft new wool and knowing you have made a wise and ethical investment.

We in the wool business know how amazing it feels to walk on wool.  The challenge is to make people aspire to have that experience for themselves.   We could put wool carpet down at airport security so people have to feel the luxury but it is not the time that people are focused on home decorating.

We have to communicate the experience of wool in an era when advertising is already dead, and to consumers dotted all over the world.  Thank goodness for Blogs and social media.

Increasingly we rely on wool ambassadors, people who love wool and can spread the good word.  Interior Designers and smart retailers have the customer’s attention at the right time, and they really know how to apply the finishing touch.

If you are wondering about the customer, its Nourison, You can experience them here.

nourison wool rug

A lovely New Zealand Wool Experience by Nourison